Privacy Policy

*Article 1 - DEFINITIONS*

*a) APPLICABLE PLATFORM:* This Privacy Policy applies to the VoIP phone system, including its website and any associated mobile applications ("Platform").

*b) EFFECTIVE DATE:* "Effective Date" means the date this Privacy Policy comes into force.

*c) PARTIES:* The parties to this Privacy Policy are the data controller, Rich Consulting, LLC ("Data Controller"), and you, the user of the Platform.

*d) DATA CONTROLLER:* The Data Controller is the owner and operator of the Platform, responsible for the collection and processing of personal data as described herein.

*e) USER:* "User" refers to any individual or entity utilizing the Platform. This includes customers, subscribers, or any individual interacting with the services.

*f) SERVICES:* "Services" refer to any VoIP telecommunication services, products, or related functionalities offered on the Platform.

*g) PERSONAL DATA:* "Personal Data" refers to information capable of identifying a User, collected in relation to the use of the Platform.

---

*Article 2 - GENERAL INFORMATION*

This Privacy Policy outlines the collection, use, and protection of Personal Data when using our Platform.

This policy does not cover information collected through third-party sources. Links to external websites or services are not governed by this policy. By continuing to use our Platform, you consent to the terms of this Privacy Policy.

---

*Article 3 - CONTACT INFORMATION*

The Data Controller responsible for Personal Data processing is:

Rich Consulting, LLC

Email: cs@richconsulting.biz  

Address: 2300 West Sahara Ave Suite 800, Las Vegas, NV 89102  

Phone: 702-660-2355  

---

*Article 4 - DATA PROCESSING LOCATION*

All data processing occurs within the United States. Data may be transferred in compliance with applicable data protection laws, including GDPR where relevant.

---

*Article 5 - MODIFICATIONS AND REVISIONS*

We reserve the right to amend this Privacy Policy at any time. Users will be notified of significant changes and must provide consent where required by law.

---

*Article 6 - DATA COLLECTION AND USAGE*

*a) Registered Users:* Personal Data collected may include name, contact details, billing information, and other relevant data necessary for service provision.

*b) Unregistered Users:* Passive data collection, including cookies, IP addresses, and device information, may apply.

*c) Billing Information:* Payment and billing details may be stored for service continuity, subject to secure handling protocols.

*d) Marketing Communications:* Users may opt-in to receive promotional content. Consent may be withdrawn at any time.

*e) Aggregated Data:* Non-identifiable data may be used for analytics and service improvement.

---

*Article 7 - AUTOMATIC DATA COLLECTION*

We may collect data through cookies, log files, and similar tracking technologies. Users may manage cookie preferences via browser settings.

---

*Article 8 - THIRD-PARTY DATA SHARING*

We may share limited Personal Data with authorized third-party service providers strictly for service delivery, analytics, or legal compliance. Users may request restrictions on such sharing, but this may impact service availability.

---

*Article 9 - SOCIAL NETWORK INTEGRATION*

Our Platform may integrate with social media services. Users engaging with such integrations are subject to the respective social network's privacy policies.

---

*Article 10 - DATA SECURITY*

We implement industry-standard security measures to protect Personal Data. Despite our best efforts, no system is entirely secure, and Users assume some risk when transmitting data online.

---

*Article 11 - PURPOSE OF DATA PROCESSING*

Personal Data is used to provide, maintain, and improve VoIP services, including:

- Account management

- Customer support

- Service notifications

- Billing and transactions

- Security and fraud prevention

---

*Article 12 - DATA DISCLOSURE*

We may disclose Personal Data under the following conditions:

- Legal compliance or law enforcement requests

- Enforcement of terms of service

- Protection against fraudulent activity

---

*Article 13 - OPT-OUT RIGHTS*

Users may opt-out of marketing communications via email or unsubscribe links. Service-related notifications may still be sent as required.

---

*Article 14 - DATA ACCESS, MODIFICATION, AND DELETION*

Users may request access, updates, or deletion of their Personal Data by contacting us at cs@richconsulting.biz.

---

*Article 15 - ACCEPTANCE OF RISK*

By using our Platform, you acknowledge and accept that no online data transmission is 100% secure. Users transmit Personal Data at their own risk.

---

*Article 16 - USER RIGHTS*

Users have the right to:

- Access and review their Personal Data

- Request modifications or deletion

- Restrict data processing

- File complaints with data protection authorities

---

*Article 17 - CONTACT INFORMATION*

For inquiries about this Privacy Policy or data-related concerns, contact:

cs@richconsulting.biz  

2300 West Sahara Ave Suite 800, Las Vegas, NV 89102  

702-660-2355